Empowering OSH Ensuring Compliance

Frequently asked questions

1. What is a Safety and Health Assessment Management System (SHAMS)?

A SHAMS is a structured framework that enables organizations to systematically manage workplace safety and health risks. It encompasses policies, procedures, and practices aimed at preventing accidents, injuries, and occupational illnesses, thereby fostering a safe and healthy work environment.

2. Why is implementing a SHAMS important?

Implementing a SHAMS helps organizations:

• Comply with legal and regulatory requirements.
• Reduce workplace incidents and associated costs.
• Enhance employee well-being and morale.
• Demonstrate corporate responsibility and commitment to safety.
• Continuously monitor and improve safety performance.

It also facilitates continuous improvement in safety performance.

3. What are the key components of an effective SHAMS?

An effective SHAMS typically includes:

• Policy and Commitment: Establishing a clear safety and health policy endorsed by top management.
• Planning: Identifying hazards, assessing risks, and setting objectives.
• Implementation and Operation: Defining roles, providing training, and ensuring effective communication.
• Evaluation: Monitoring performance and conducting audits.
• Review and Improvement: Regularly reviewing the system for continual enhancement.

4. How does SHAMS align with ISO 27001 standards?

ISO 27001 is internationally recognized standard for implementing an Information Security Management System (ISMS). It sets requirements for establishing, maintaining, and continuously improving security controls, focused on protecting confidentiality, integrity, and availability (CIA) of information assets. Integration of occupational safety with information security systems creates a holistic, efficient management system. Integration of SHAMS and ISO 27001 is both feasible and beneficial, creating a unified management approach that addresses both occupational safety and information security within a single framework.

5. Is SHAMS applicable to all industries?

Yes, SHAMS is designed to be adaptable and can be implemented across various industries, including manufacturing, construction, healthcare, and services. Its flexibility allows organizations to tailor the system to their specific operational needs and risks.

6. How does SHAMS facilitate compliance with Malaysian regulations?

SHAMS helps organizations comply with the Occupational Safety and Health Act 1994 and other relevant Malaysian regulations by providing a structured approach to hazard identification, risk assessment, and implementation of control measures. It ensures that safety and health practices are documented, monitored, and continually improved.

7. How does SHAMS promote employee involvement in safety and health?

SHAMS encourages active employee participation through training, consultation, and involvement in safety committees. It fosters open communication, enabling employees to contribute to hazard identification, risk assessments, and the development of safety procedures.

8. Where can I get more information or assistance with implementing SHAMS?

For more information or assistance, you can visit the official SHAMS website at https://shams.com.my/, which offers resources, support, and contact information to help organizations implement and maintain an effective Safety and Health Assessment Management System.

9. What should I do if I encounter an error or bug while using SHAMS?

If you experience any errors, bugs, or technical issues while using SHAMS, our customer service team is ready to assist you. You can contact us directly via WhatsApp at +60 11-2115 6033 to report the problem, get troubleshooting guidance, or request technical support to ensure your system runs smoothly.

10. What happens when my subscription expires?

If your SHAMS subscription expires without renewal, you will still be able to log in and view your existing data, but you will not be able to edit, add, or perform any actions in the system. To regain full access, you will need to renew your license. Your data will remain securely stored for 90 days after expiry.

11. Does SHAMS provide training for new users?

Yes. All subscription packages include free online onboarding training for new users. This session is designed to guide you step-by-step on how to navigate the system, manage your data, and utilize key features effectively. The training ensures your team can start using SHAMS with confidence from day one.

12. How long does it take to implement SHAMS?

The implementation time for SHAMS varies depending on the size of your organization, the complexity of your operations, and your current safety and health management practices. On average, small to medium-sized organizations can expect implementation to take between 1 to 3 months, while larger or more complex operations may require 6 months or more.

13. Does SHAMS support chemical management (e.g., SDS tracking)?

Yes. SHAMS provides a Chemical Management module where Safety Data Sheets (SDS) can be uploaded, chemical registers maintained, and hazard classifications recorded. Employees can access this information anytime, ensuring compliance with chemical handling requirements and improving workplace safety.

14. Can SHAMS monitor machine-related risks?

Yes. Through the Machinery module, SHAMS allows organisations to document machinery details, conduct risk assessments, and link them with the HIRARC module. Maintenance schedules, inspection records, and incident logs can be stored in SHAMS, giving a clear view of equipment safety status. The system also provides email notifications for machinery that requires renewal every 3 years, ensuring no deadlines are missed and compliance is maintained.

15. Does SHAMS support Permit-to-Work (PTW) systems?

Yes. SHAMS includes a dedicated Permit-to-Work module. Permits can be created, submitted, reviewed, and approved digitally, reducing manual paperwork. Each permit record stays in the system, making it easier for safety officers and management to track validity, approval status, and work progress on site.